Shipping Policy

Standard Delivery

We ship to the UK only.

We may be able to post items outside of the UK on a special request basis. Please contact us directly to discuss postage to overseas.

Standard UK delivery is 3-6 working days charged at £4.95. Orders over £75 will be delivered free of charge.

Providing your items are in stock, we will aim to deliver your order within 6 working days. Please note – during our sale or peak periods you should allow up to 7-10 working days. Saturdays, Sundays and all Bank Holidays are taken as non-working days.

Where possible, we will endeavour to send all items within your order together, however any items that are out of stock will be sent as soon as available. Please note – you will only be charged one delivery charge per order. If any order is out of stock, we will notify you and advise of expected delivery date.

All delivery dates are estimates and we cannot guarantee specific deadlines. Saturdays, Sundays and all Bank Holidays are taken as non-working days. Whilst we use our best efforts to meet all orders, we cannot guarantee the availability of any particular product displayed on this website.

We reserve the right to discontinue the offer of any product listed on the website at any time without prior notice.

 

Next Day Delivery

Unfortunately, we have withdrawn this option at present as our delivery company are no longer able to guarantee next day delivery.

 

Tracking Your Parcel

If you have an email address registered with us, you will receive an email to confirm that your items have been despatched.

 

Should you have any queries regarding your order, please contact the customer service team at info@thelucullancollection.com.